Preparedness & Business Resiliency

Overview

Preparedness requires enterprises to have multiple, well-coordinated capabilities in-place to enable an effective corporate response to any disaster or event disruptive to business. This is essential for the protection of consumers, customers and employees, and consequently corporate value. We review key preparedness components and evaluate their integration within your company including:


We believe companies that evaluate and mitigate enterprise risk from a universal perspective, develop and integrate their capabilities accordingly and incorporate best practices appropriate to their business model, will optimize their overall preparedness. Bellwether can help assess program effectiveness and identify opportunities for improvement.


Risk Assessment

Effective Enterprise Threat Management requires that risk assessment be undertaken such that all risks, irrespective of their source, are comparable with each other across the organization. Only then can good decisions be made concerning resource allocation between alternative mitigation strategies. Bellwether can assist in developing procedures to enable comparison and facilitate decision making:

  • Threat Mapping
  • Vulnerability Evaluation
  • Impact Quantification
  • Risk Prioritization
  • Criticality Assessment
  • Corporate Coordination

Quantifying risk and assessing vulnerability are difficult to undertake and are often best if facilitated by a third party. Companies often evaluate risks independently across functions but do not coordinate or integrate results. Given the substantial resources invested in preparedness capabilities, we believe companies can benefit by better integrating their risk assessment processes and coordinating them across the enterprise.


Preventive Measures

Preventive Measures are those investments made to reduce the probability of a disastrous incident taking place or to reduce or contain the effect should one occur. They represent a first line of defense in corporate preparedness. Bellwether will assess your needs and investments in these areas:

  • Building Hardening
  • Access Control and Authentication
  • Surveillance and Monitoring
  • WPV and Verification Programs
  • Mail room and Delivery Procedures
  • Response Capabilities

Given the wide range of threats companies face and the commonality of effects that can occur, companies can concentrate their investments into areas that mitigate multiple threats; this makes their efforts both more effective and efficient. Securing the workplace environment protects employees, business processes and physical assets.


Emergency Response Planning & Crisis Management

Companies with an effective Emergency Response Plan will protect their employees, customers and shareholders best. A comprehensive program that has been designed, implemented, supplied and well-tested in advance can contain a crisis or potential disaster and possibly turn it into an opportunity to create competitive advantage. Bellwether works with clients to evaluate and improve capabilities and ensure optimal response:

  • Intelligence Monitoring
  • Incident Assessment
  • Crisis Command
  • Communication and Coordination
  • Emergency Equipment & Supplies
  • Training & Drilling
  • Performance Measurement

An "all-hazards" approach to emergency management is generally most effective and efficient given the commonality of effects and need to continue operating and/or recover quickly. A superior Emergency Response Plan ensures better damage control and helps contain losses. In addition it enables the rapid transfer of processes and capabilities to alternate sites and systems when and as appropriate. Preparedness is the key to protecting the business and sustaining its value during uncertain times.


Business Continuity

Effective Business Continuity Planning (BCP) is imperative for all businesses whether regulated or not. It is the final underlying "insurance" policy to provide seamless, operational continuity following a disastrous event whether natural, intentional or accidental. In an increasingly global and out-sourced world, this capability is ever more critical. As BCP is time-consuming and requires significant resources, it should be done well. Bellwether can assess your strategy and investment in these capabilities:

  • Business Impact Analysis
  • Criticality Assessment
  • Processing and Alternate Site Strategies
  • Supply Chain and Third-Party Service Providers
  • Testing, Simulation and Maintenance
  • Full Recovery Planning
  • Program Office

Often companies choose to build additional capacity as well as system redundancy into their facilities and processes in order to diversify their geographic footprint and provide greater operational flexibility in emergencies. Those critically dependent on third-party suppliers must incorporate them into their BCP program to avoid vulnerability despite thorough preparation within their own enterprises. BCP should be owned by the business units but corporately coordinated. Effective planning minimizes the disruption following a disaster.